Cloud CX133 User's Guide

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n © 2012-2013 Ricoh Americas Corporation Integrated C

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 8 3. Scan to Box™ Scan to Box™ Screens and Operations This section provides an

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 98 Note: Refer to Troubleshooting section for additional error messages relat

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 99 Troubleshooting Scan to Salesforce™ Error and Warning Messages related to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 100 This page intentionally left blank to allo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 101 16 Scan to Office365™ Scan to Office365™ Screens and Operations This sec

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 102 Using the soft keyboard, enter the user name. User Name: Max Chars (256)

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 103 Note: Refer to the Troubleshooting section for additional error messages

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 104 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to Tro

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 105 Troubleshooting Scan to Office365™ Error and Warning Messages related to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 106 Authentication Failed: Incorrect User Name or Password or Domain. This mes

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 107 17 Scan to Sharepoint™ Scan to Sharepoint™ Screens and Operations This s

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 9 <<First, <Prev, Next>, Last>> : - These buttons are for P

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 108 Using the soft keyboard, enter the user name. User Name: Max Chars (256)

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 109 Note: Refer to the Troubleshooting section for additional error messages

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 110 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to Tro

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 111 Troubleshooting Scan to Sharepoint™ Error and Warning Messages related to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 112 This page intentionally left blank to allow

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 113 18 Scan to Hightail™ Scan to Hightail™ Screens and Operations This secti

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 114 Using the soft keyboard, enter the Email Email: Max Chars (256). Press O

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 115 Note: Refer to the Troubleshooting section for additional error messages

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 116 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to Tro

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 117 Troubleshooting Scan to Hightail™ Error and Warning Messages related to A

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 10 Home: Return to Main Menu screen [Application List]. User List: Return to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 118 Error and Warning Messages related to Account Sign Up Message Condition Pl

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 119 19 Scan to Print Cloud Scan to Print Cloud Screens and Operations This s

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 120 Using the soft keyboard, enter the user name. User Name: Max Chars (256)

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 121 Note: Refer to the Troubleshooting section for additional error messages

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 122 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to Tro

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 123 Troubleshooting Scan to Print Cloud Error and Warning Messages related to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 124 This page intentionally left

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 125 20 Scan to Skydrive Scan to Skydrive Screens and Operations This section

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 126 Register New User: - New User can be registered, by pressing this button

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 127 Home: Return to Main Menu screen [Application List]. User List: Return to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 11 Home: Return to Main Menu screen [Application List]. Scan: Scan documents

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 128 Home: Return to Main Menu screen [Application List]. Scan: Scan documents

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 129 Note: Refer to Troubleshooting section for additional error messages rela

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 130 User Registration Step 1: Check Email in Microsoft account entered on the

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 131 Step 3: Press ‘Yes’ to give access to your Skydrive account Step 4: Compl

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 132 Step 5: On MFP, User List will show registered ‘User ID’. This completes n

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 133 21 Flexrelease CX Flexrelease CX Screens and Operations This section pro

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 134 Enter User Name Press on Edit box next to Password: This will open up so

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 135 Log Out: Return to Main Menu screen [Application List] Refresh: Refres

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 136 Log Out: Return to Main Menu screen [Application List] Cancel: Cancel c

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 137 22 Appendix 22.1 Scan File Name The “Scan File Name” by default will ha

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 12 Note: Refer to Troubleshooting section for additional error messages relat

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 138 22.2 Messages related to Scanning Message Condition While Scanning in pr

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 139 22.3 Messages related to Printing Operation Messages displayed from the

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 140 22.4 Staple Information Only ‘Top Left Side Staple’ is supported. The fo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 141 22.6 Integrated Cloud Environment Application Limitations 22.6.1 Scan to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 142 2. Google Drive has specific size limitations for Word and Excel File for

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 143 3. When there is a Paper Size mismatch and the user selects a specific pa

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 144 22.6.10 Scan to Egnyte 1. When performing OCR and uploading the file to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 145 22.6.13 Scan to Salesforce 1. When performing OCR and uploading the file

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 146 22.6.18 Scan to skydrive 1. When performing OCR and uploading the file t

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 147 22.7 Integrated Cloud Environment Security White Paper 22.7.1 System Ove

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 13 User Registration Step 1: Check Email in Box account entered on the MFP fo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 148 22.7.2.3 Understanding and Monitoring Usage The Integrated Cloud Environ

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 149 22.7.3.2 Data and Network Security To protect against loss, corruption,

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 150 22.7.4 Savvis, Inc. This section includes additional information regardi

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 151 22.7.4.5 AFS Fire Detection and Suppression Description VESDA provides e

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 152 23 Notes: Please use this page, and the following page, for future refere

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 153

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 14 Step 3: Press ‘Grant access to Box’ to give access to your Box account Ste

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 15 Step 5: Fill the following form, User ID, is a 8 character identifier which

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 16 This page intentionally left bl

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 17 4. Scan to Google Drive Scan to Google Drive Screens and Operations This s

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Copyright © 2012-2013 Ricoh Americas Corporation I

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 18 Login: Pressing login button shows login screen. This can be used by unreg

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 19 Home: Return to Main Menu screen [Application List]. User List: Return to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 20 Home: Return to Main Menu screen [Application List]. Scan: Scan documents

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 21 Note: Refer to Troubleshooting section for additional error messages relat

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 22 Home: Return to Main Menu screen [Application List]. Back: Return to User

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 23 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 24 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to the

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 25 User Registration Step 1: Check Email in Google account entered on the MFP

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 26 Step 3: Press ‘Grant access to Google Drive to give access to your Google a

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 27 Step 5: Fill the following form, User ID, is a 8 character identifier which

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 1 Table of Contents Table of Contents ...

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 28 Troubleshooting Scan to Google Drive Error and Warning Messages related t

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 29 Google Account Access to New Application In some cases, Google prevents yo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 30 Step 2: DisplayUnlockCaptcha link Step 3: Click on Continue button

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 31 Step 4: At the MFP; sign-in to the ICE Scan to Google Drive application wit

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 32 This page intentionally left b

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 33 5 Scan to Evernote® Scan to Evernote® Screens and Operations This sectio

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 34 Enter the correct user name, press OK. Home: Return to Main Menu screen

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 35 Home: Return to Main Menu screen [Application List]. Finally, press the [

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 36 Home: Return to Main Menu screen [Application List]. Scan: Scan documents

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 37 When, the [Scan] button or [Start] key is pressed. This message is displa

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 2 22.6.8 Scan to Dropbox ...

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 38 Troubleshooting Scan to Evernote® Error and Warning Messages related to A

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 39 6 Scan to Email Scan to Email Screens and Operations This section provide

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 40 User List Screen Home: Return to Main Menu screen [Application List]. Scan

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 41 Manually Enter the Email Address Screen Enter the email address. Scan Set

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 42 Scan Setting Screen (PDF Only Version) Home: Return to Main Menu screen [A

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 43 User Registration Screen Home: Return to Main Menu screen [Application Lis

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 44 User Update Screen Home: Return to Main Menu screen [Application List]. Us

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 45 7 Print Cloud Print Cloud Screens and Operations This section provides an

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 46 Finisher Not Installed Home: Return to Main Menu screen [Application List]

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 47 This illustration shows the soft keyboard accessed after pressing the ‘Re

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 3 1. Preface This guide provides the details on how to use the Integrated Cl

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 48 This page intentionally left blank to allo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 49 8 Scan to Concur Scan to Concur™ Screens and Operations This section prov

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 50 Using the soft keyboard, enter the user name. User Name: Max Chars (256).

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 51 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 52 Expenses Selecting a Report from the list will display Expense items und

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 53 Home: Return to Main Menu screen [Application List]. Back: Return to prev

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 54 Troubleshooting Scan to Concur™ Error and Warning Messages related to Aut

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 55 9 Scan to Documentmall Scan to Documentmall™ Screens and Operations This

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 56 Using the soft keyboard, enter the user name. Account: Max Chars (256). P

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 57 Home: Return to Main Menu screen [Application List] Scan: Scan documents

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 4 This page intentionally left blan

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 58 Home: Return to Main Menu screen [Application List] Back: Return to Scan S

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 59 Indexing Screen The following illustrations show a few “sample” screen

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 60 Troubleshooting Scan to Documentmall™ Error and Warning Messages related

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 61 10 Scan to Dropbox™ Scan to Dropbox™ Screens and Operations This section

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 62 Using the soft keyboard, enter the user name. User Name: Max Chars (256).

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 63 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 64 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to the

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 65 Troubleshooting Scan to Dropbox™ Error and Warning Messages related to Au

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 66 This page intentionally left blank to allo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 67 11 Scan to eFax Scan to eFax Screens and Operations This section provides

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 5 2. Introduction What is Integrated Cloud Environment? The Integrated Cloud E

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 68 User List Screen Home: Return to Main Menu screen [Application List]. Scan

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 69 Manually Enter the Fax Number Screen Enter the fax number. Scan Setting S

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 70 Fax number Registration Screen Home: Return to Main Menu screen [Applicati

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 71 Fax number Update Screen Home: Return to Main Menu screen [Application Lis

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 72 This page intentionally left blank to allo

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 73 12 Scan to Egnyte™ Scan to Egnyte™ Screens and Operations This section pr

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 74 Using the soft keyboard, enter the user name. User Name: Max Chars (256).

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 75 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 76 Scan File Name: Enter File name [Max 32 Characters.] Note: Refer to Trou

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 77 Troubleshooting Scan to Egnyte™ Error and Warning Messages related to Auth

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 6 Scan to Dropbox Scan to Dropbox™ allows you to send hardcopy documents to y

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 78 This page intentionally left

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 79 13 Scan to NetDocuments™ Scan to NetDocuments™ Screens and Operations Thi

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 80 Using the soft keyboard, enter the user name. User Name: Max Chars (256).

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 81 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 82 Scan File Name: Enter File name [Max 32 Characters.] Cabinets: This list

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 83 Troubleshooting Scan to NetDocuments™ Error and Warning Messages related

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 84 This page intentionally left

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 85 14 Scan to Netsuite™ Scan to Netsuite™ Screens and Operations This sectio

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 86 Using the soft keyboard, enter the user name. User Name: Max Chars (256).

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 87 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 7 Scan to SkyDrive Scan to SkyDrive allows you to send hardcopy documents to

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 88 Depending on selection in previous screen, respective lists are sh

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 89 Home: Return to Main Menu screen [Application List]. Scan: Scan documents

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 90 Note: Refer to Troubleshooting section for additional error messages relat

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 91 Troubleshooting Scan to Netsuite™ Error and Warning Messages related to A

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 92 This page intentionally left

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 93 15 Scan to Salesforce™ Scan to Salesforce™ Screens and Operations This se

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 94 Using the soft keyboard, enter the user name. User Name: Max Chars (256).

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 95 Note: Refer to the Troubleshooting section for additional error messages r

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 96 Opportunities List Folder List Accounts List Back: This will take the us

Ver 1.20.2 R i c o h A m e r i c a s C o r p o r a t i o n Page 97 Home: Return to Main Menu screen [Application List]. Scan: Scan documents